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FAQ

Why should I buy second hand?

In the rare case something does go wrong, your order may be covered by Purchase Protection. We'll work with you and the seller to make it right.

  • Sustainability: When you purchase second-hand clothing, you‘re helping to reduce the demand for new production, which is resource-intensive and often detrimental to the environment. It‘s a simple but powerful way to cut down on waste and lower your carbon footprint.
  • Quality and Value: Many second-hand items are of high quality, often being made from durable materials designed to last. These pieces can add value to your wardrobe without the high cost associated with buying new.
  • Unique Style: Second-hand shopping opens up a world of unique, diverse pieces that can help you express your individual style. It‘s a great way to find one-of-a-kind items that you won‘t see in traditional retail stores.
  • Supporting Local Community: By choosing second-hand, you‘re often supporting local businesses or initiatives, which can help strengthen your community.
  • Promoting Circular Economy: Buying second-hand is part of a circular economy, which aims to keep resources in use for as long as possible. It‘s a move away from the "take-make-waste" model of consumption and towards a more sustainable, eco-friendly way of living.

How to list an item?

We're so excited to share your loot with our community.

  • Show it off - take a video and talk about your loot to help sell it faster! You can zoom in on any details, call out any sizing nuances, even do a quick spin or walk! Add pictures of any of the above.
  • Price it - pricing guide for reference here!
  • Share it with the community!

How to ship an Item

As a seller, you're responsible for shipping your item and providing the buyer with a tracking number. Please provide the tracking number within 3 business days of the order confirmation, or the order will be cancelled.

Please incorporate shipping costs into the total price of your item.

When do I get paid?

Payment will be released to once you tracking number confirms that the item has been delivered to the buyer. If you have any issues with your shipment, we recommend you call your shipping carrier to resolve the issue.

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Download theLoot app to buy, sell, and discover the best in preloved South Asian fashion.

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